1. Introduction

Vivid Courses ("we", "our", "us") is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vividcourses.sbs, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the products and features you use. The personal information we collect may include the following:

• Personal Data: Name, email address, phone number, and any other contact details you provide.
• Usage Data: Information about how you access and use the Site, such as your IP address, browser type, device identifiers, pages viewed, time spent on pages, and referring URLs.
• Course Data: Information related to your course enrollments, progress, and completion.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Site and services.
• Process your registrations and manage your course enrollments.
• Communicate with you, including sending you updates, promotional offers, and support messages.
• Improve our Site, products, and services, and develop new ones.
• Monitor and analyze usage and trends to improve your experience.
• Detect, prevent, and address technical issues and security incidents.
• Comply with legal obligations and enforce our terms and policies.

4. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as hosting, data analysis, email delivery, and customer service.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or otherwise as required by law. We will securely delete or anonymize your information when it is no longer needed.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification to have your information corrected if it is inaccurate or incomplete.
• The right to object to our processing of your data.
• The right to request the restriction of our processing of your personal information.
• The right to data portability, allowing you to obtain a copy of your personal data in a structured, machine-readable format.
• The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Vivid Courses
77 Wellington Road, Bristol, BS2 8NU, UK
Email: [email protected]
Phone: +44 20 7946 0958